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1. Introduction

CPDS Consultants (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information that you provide us through our website, https://clearpath-consultancy.co.uk/ , and any related services. By using our services, you consent to the practices outlined in this policy.

2. Contact Information

For any questions or concerns regarding this policy or your personal data, please contact us at:

  • Address: Suite 6 Floor 3, 1 City Approach,
    Albert Street, Eccles, M30 0BG
  • Phone: 0161 359 7097
  • Email: admin@clearpath-consultancy.co.uk

3. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, address, email address, phone number, and other details you provide when contacting us, requesting information, or using our services.
  • Technical Information: IP address, browser type, operating system, and information about your visit (e.g., pages viewed and time spent on our website).
  • Cookies: Our website uses cookies to enhance user experience, analyse site traffic, and understand how users interact with our site. You may modify your browser settings to disable cookies, but this may affect the functionality of the website.

4. How We Use Your Information

We use the information collected for various purposes, including:

  • Providing and maintaining our services
  • Communicating with you, including responding to inquiries and providing customer support
  • Personalising your experience on our website
  • Improving our website and services
  • Conducting internal analysis for business and operational efficiency

5. Legal Basis for Processing

We process personal data only when we have a lawful basis to do so, which includes:

  • Your consent to process the data (e.g., when you sign up for updates or make an inquiry)
  • Fulfilling contractual obligations, such as providing services requested by you
  • Complying with legal obligations applicable to us
  • Protecting your vital interests or those of another person

6. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors assisting in website maintenance, hosting, or analytics. These parties are bound to confidentiality agreements and use your data solely for the services they provide to us.
  • Legal and Regulatory Authorities: If required to do so by law or to protect our rights, property, or safety, we may disclose your data to regulatory or law enforcement authorities.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, or accounting requirements.

8. Security Measures

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your data.

9. Your Rights

Under data protection laws, you have several rights regarding your personal data, including:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete data we hold.
  • Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Objection: You may object to our processing of your data based on our legitimate interests.
  • Withdrawal of Consent: You may withdraw your consent to our processing of your data where consent is the basis for processing.

To exercise any of these rights, please contact us at admin@clearpath-consultancy.co.uk or call 0161 359 7097.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, the “Last Updated” date at the bottom of this page will be updated. We encourage you to review this policy periodically.

11. External Links

Our website may contain links to external websites. This Privacy Policy does not apply to those websites, and we encourage you to read the privacy policies of any websites you visit.

12. Complaints

If you have any concerns about how we handle your personal data, please contact us at admin@clearpath-consultancy.co.uk or 0161 359 7097. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

Last Updated: 28/10/24